Shipping Cost
Product prices do not include international shipping. Shipping costs are calculated clearly at checkout based on destination, item size, and product type.
Small Keepsake Items
Smaller keepsake items, such as memorial necklaces, blessing pouches, and pet collar charms, usually ship at a lower cost.
Fragile Memorial Items
Pet urns, memorial stones, and wooden memorial houses require protective packaging, so shipping fees may vary by size and destination.
Oversized Portraits
Oversized custom portrait sizes may require additional shipping fees, shown clearly at checkout before payment.
Processing Time
In-stock items usually ship within 7 days. Custom items usually require 7–14 days for production before shipping.
Tracking
After shipment, tracking details will be provided so you can follow your order status.