Who We Are
Everkeep & Guardtail is operated by Xi’an Bolinyuan Import & Export Co., Ltd. We provide pet memorial products, blessing accessories, and custom pet keepsakes for international customers.
What We Collect
We may collect your name, email address, shipping address, phone number, order details, uploaded pet photos, names, dates, messages, and customization notes.
How We Use It
We use this information to process orders, create custom products, arrange shipping, provide customer service, and handle after-sales support.
Pet Photos
Uploaded pet photos and customization details are used only to create and fulfill your custom order.
Payment Information
Payments are processed by third-party payment providers. We do not store full credit card or bank card details.
Information Sharing
We only share necessary order information with payment, shipping, and service partners required to complete your order. We do not sell your personal information.
Marketing Emails
If you choose to subscribe, we may send product updates or offers by email. You can unsubscribe at any time.
Contact
To update, delete, or ask about your personal information, please contact us at everkeep.guardtail@gmail.com.